Return Policy
Fayis provides returns to ensure customer satisfaction.
Return Window
Returns are accepted within 7 days of delivery unless stated otherwise.
Return Eligibility
- Product must be unused and in original packaging
- Product tags, labels, invoice, and accessories must be intact
Return Not Accepted
- Innerwear, cosmetics, consumables, or hygiene products (if applicable)
- Products damaged after delivery due to customer misuse
Return Process
To request a return, contact support with your order ID and reason for return. After inspection, return approval will be confirmed.
Last Updated: January 15, 2026
